Guests, housekeeping and maintenance, handled for you.
Guest messages, check-in, housekeeping at every turnover and maintenance, run by vetted housekeeping and maintenance partners, coordinated and quality-controlled by Layali.
Every stay, from first message to check-out.
- Guest messages before, during and after each stay
- Self check-in, with arrival details sent on the day
- Housekeeping and a linen change at every turnover
- Guest supplies restocked
- An inspection after every clean
- Maintenance assigned to a vetted partner and followed to resolution
Before, during and after each stay.
Before arrival.
We answer questions, confirm the booking and send arrival details on the day of check-in.
During the stay.
Guests message us with anything they need. Repairs go to a vetted partner, at a time the guest agrees.
After check-out.
Housekeeping cleans, changes the linen and restocks supplies, and the apartment is checked before the next guest arrives.
Reviews are earned during the stay.
A slow reply, a missed clean or an AC left unfixed shows up in the next review, and reviews move the listing. Consistent operations protect the rating and the apartment.
“A very special place, so clean & comfy and well organized, highly recommended 10 out of 10.”
Questions owners ask about operations.
Who runs my apartment, and who do I deal with?
Layali runs it, and the founder is your point of contact. Day-to-day work runs on vetted housekeeping and maintenance partners, coordinated and quality-controlled by Layali.
Who pays for housekeeping?
Housekeeping is paid from booking revenue before our fee is calculated, and it appears as its own line on your monthly statement.
Who pays for repairs and utilities?
They are the owner's costs, as with any property you own. We coordinate the work, and anything we pay on your behalf appears on your monthly statement.
Who goes into my apartment?
Guests, who check in themselves with arrival details sent on the day, and vetted housekeeping and maintenance partners, coordinated and quality-controlled by Layali, who clean, inspect and repair between and during stays.